When you click on the profile the customer information page opens. OpenCBS adopts a customer-centric user interface which allows you to quickly access all information related to a customer, including all active and inactive products.
In this section, you can view and edit various information such as:
- Information - general information about the profile. for instance, name, birth date, etc... (can be customized in Custom Fields)
- Attachments - any files you need to attach to the profile (images, Word or PDF documents, audio, etc...). Click the + Add button at the upper right-hand corner to upload a new file. Note that you can attach files to the profile of a customer, but also to a specific loan application.
- Current accounts - personal account attached to the customer. Any financial transactions should go through it.
- Loan applications - customer loan applications.
- Loans - customer loans
- Savings - customer savings accounts
- Term deposits - customer term deposit accounts
- Events - a detailed history of operations associated with the customer
You can click any icon on the left to view the details. For example, clicking a savings account will open the account detailed page where you can perform operations with a savings account.
The Print out menu lets you print the chosen data.